Indicators to measure social responsibility as a way to tax sustainability in cuban tourism
Keywords:
CSR indicators, sustainability, cuban tourismAbstract
Cuba accelerates and diversifies the tourism industry and in parallel arises the need to design and implement economic-financial methodologies (indicators), which come to include in their economic-financial analysis the measurement and evaluation of Corporate Social Responsibility, contributing to strengthen and enforce the policies and regulations on the use, care and preservation of the environment, its fundamental dimension, and a way of contributing to sustainability in this important sector. As a methodology to build the indicators, the methods of analysis and synthesis, and induction-deduction, and the techniques of documentary review, group work, specialist criteria, interviews and surveys were used. Nine indicators were designed in three dimensions: Social, Economic and Environmental, with the aim of analyzing the company globally. The indicators can not only improve the hotel image, but it is possible to bring both internal and external benefits, assuming it as an additional competitive and commercial strategic activity in pursuit of sustainability.
References
Alea, A. (2007). Responsabilidad social empresarial. Su contribución al desarrollo sostenible. Revista Futuros nro. 17, Vol. (5).
Fernández, A. (2014). Nuevos enfoques en la Administración del Capital de Trabajo. Conferencia Magistral, I Taller Sociedad Científica de Finanzas, ANEC Camagüey, Cuba, noviembre.
Machado, E. (2005). El coeficiente de concordancia en la investigación educativa. Documento elaborado para el Doctorado Curricular de Pedagogía: Universidad de Santo Domingo.

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